Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving quality support in good time is our main priority, so we backup each Linux cloud website hosting packages plan with a 1–hour ticket response guarantee. As you present a ticket or drop an e–mail, our client tech support team will do all they could do to present the most adequate remedy for your problem and to give you advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our staff of specialists will be on the web for you 24x7x365 to answer to all your doubts and to address any situation that you may have. You will be able to open a help and support ticket from your Web Hosting Control Panel or drop an e–mail message whenever. Moreover, on business days, you are able to give us a call or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • KeepSailingWeb has built–in an extensive practical knowledge base into the Control Panel so you’re able to have very helpful step–by–step recommendations any time. Each section of the Control Panel has its own contextual help area showcasing a group of how–to articles. We have also prepared educational videos to offer you with a far better visual representation of how to carry out any given procedure.