Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you can find a detailed Help Center section featuring a plethora of educational articles and frequently asked questions. They are contributed by our support team of practiced technicians. Just type in your question and our clever software will return the most suitable answer.

  • Top quality support service

  • How–To Videos

  • For users who’d rather learn how to take care of a regularly experienced problem by watching a training video, we have added a selection of video tutorials to our Web Hosting Control Panel. All the how–to videos are very short and easy to follow. They offer you step–by–step demonstrations of various website administration operations.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 tech support service with a one–hour response guarantee. A group of expert tech support engineers will be at your disposal to attend to all the questions that you might possibly have. During off–peak periods, a response will be supplied within just 20 minutes.