A 99.9% Server Uptime
The main advantage of creating your very own cloud website hosting system is that you do not need to be worried about compatibility issues – you configure a special set of software applications in such a way as to work with a specific set of hardware components. The outcome is something a whole lot more steady and reliable, as there are much less potential chances of failure. We’ve built our cloud hosting system using proven hardware elements as well as a seriously customized version of Security–Enhanced Linux so as to create an extremely secure and safe home for your own personal sites.
That’s the reason why, with all our Linux cloud website hosting packages plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting platform, we have also built our own internal network in all our datacenters. Everything is based on world–class hardware components provided by Juniper. Furthermore, on every single router, we’ve set up a firewall with an intricate algorithm to help filter out all dubious requests.
Because of this, in all our datacenter facilities – in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned cash at stake, you cannot feel really safe. This is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our web hosting service or in case you wish to get a bit more powerful hosting solution, such as a Linux VPS web hosting packages or a Linux dedicated servers hosting packages – you will get your money back in full, without concealed fees or repayment taxes.
24/7 Technical Support
We’ve diligently hand–picked each individual member of our 24x7 support staff to make certain that we can offer you the best client support that you can possibly get. Each one of our tech support engineers has several years of experience working with hosting accounts behind his back, hence they know very well what they are doing. Besides, they are available to you 24–7–365 – you’ll be able to call them whenever you want and they’ll respond to you as soon as possible.
Their average response time is below 20 minutes, while with many other web hosting firms you are forced to wait around for days. Besides, we offer you a 1–hour response time guarantee. No matter what happens, your queries will be responded to in less than sixty minutes.