Phone Support in Cloud Website Hosting
If you choose to get one of our Linux cloud website hosting packages, you will be able to contact our support crew over the phone for 14 hrs per day. We can help you select the perfect package for your websites because we are aware that it is better to discuss these matters with a live person. If you already own an account, we are able to assist you with any sales/billing questions and / or general issues, even with some technical problems which do not involve too much time or escalation to an administrator since it'll be better to open a support ticket for time-consuming troubles in order to have the entire communication in one place. We have telephone numbers in the United States of America, Great Britain and Australia, so you're able to call the one you prefer and talk to one of our agents.
Phone Support in Semi-dedicated Hosting
The support services forall of the semi-dedicated server packages that we provide feature real-time phone support for 14 hours a day. In case you are unsure which package will be suitable for your web sites, you want to find out more about a package's specifications or you're looking for any other info on our solutions, you'll be able to call any of the local numbers which we have in the United States of America, the UK and Australia and our support representatives will help you. If you already own an account, you can get in touch with us about sales and general issues, although we're usually able to help with a number of technical issues as well. For strictly tech issues you need to use our in-built ticketing system where the communication between you and our tech support team will be in one place, which is the better option in case the issue can take additional time to be taken care of or it has to be escalated to our system administrators.