When your website hosting service provider supplies live chat support, you are able to speak with a representative live and learn helpful info or get an issue resolved promptly. The advantage of using chat as an alternative to calling to consult with a live person is that you'll need just a computer with access to the world wide web, so that you won't pay any fees if you're in another country or state. What's more, it is much simpler to copy and paste data for instance domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other side over the phone. The real-time chat is also a much faster way to contact your hosting service provider's support team compared to using a ticketing system. Last, but not least, if some trouble requires some more time to be dealt with, you'll be able to do something different while you wait for support on the live chat, which means that you won't waste time - something that's impossible when you're on the telephone.

Live Chat Support in Cloud Website Hosting

As part of the support services that we offer for our Linux cloud website hosting packages, you can find live chat support that is online every day, even on holidays. You can get in touch with us regardless of whether you already have an account or not, since we can assist you with almost anything, ranging from providing you with general information regarding our services if you are not our client yet and you are thinking about obtaining one of the packages, to assisting you with setting up an email account in an email client. Part of the issues are more technical and time-consuming, so you will need to employ the ticketing system that is incorporated into our Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is online every single day, even on holidays and weekends. It is the most effective way to find out more details about our Linux semi-dedicated packages in case you don't have an account yet or to have some issue resolved in case you are a customer and our customer care representatives will assist you promptly regardless of the time of the day you join the chat. If you are unsure which plan is more suitable for your web sites, in case you need advice whether you should order a particular upgrade and how to obtain it or in case you experience troubles setting up an email account on your machine, you will be able to get in touch with us and we will supply you with the required information without delay. The live chat is available even after our phone lines are off for the day, therefore when you have an account with us, you can be sure that you'll always benefit from quick assistance with any question or trouble that pops up.